Capital O 2023 Medan Ville Hotel, Medan
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Key details
About the Hotel
Taman Multatuli Indah Complex Bb 1,
Medan,
Indonesia,
North Sumatra
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Getting around
A list of all available modes of transport
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- Free Wi-Fi
- Car park
- 24-hour reception
Services
- Room service
Dining
- Breakfast
- Restaurant
- Bar/ Lounge area
Room features
- Air conditioning
- In-room safe
Media
- Television
Show more
Location
Taman Multatuli Indah Complex Bb 1,
Medan,
Indonesia,
North Sumatra
Map view
Taman Multatuli Indah Complex Bb 1,
Medan,
Indonesia,
North Sumatra
City landmarks
Jalan Sultan Ma'moen Al Rasyid No.66
Istana Maimun
1.1
km
Jl Masjid Raya
Medan Grand Mosque
1.5
km
Jl. Jenderal Ahmad Yani No.105
Tjong A Fie Mansion
850 m
Mosque
Mesjid Raya
1.3
km
Jln. Perniagaan
Pajak Ikan
1.1
km
Shopping Area
Medan Mall
1.5
km
Hutan Kota Taman Beringin
1.4
km
Museum
Museum Perjuangan TNI
1.4
km
Mall
Sun Plaza
1.2
km
Jln. H M. Yoni no. 51
Museum Gedung Arca
1.5
km
Museum
Rahmat International Wildlife Museum & Gallery
2.0
km
Jl. Pemuda No.13
Sumatran Numismatic Museum
740 m
Jl. Teuku Umar no. 18
Shri Mariamman Temple
1.3
km
Jl. Padang Golf CBD Polonia
Wonders Water World
1.3
km
Jalan Stasiun Kereta Api
Pajak Ikan Lama Medan
1.3
km
Jl. Katamso
Maimun Palace
2.0
km
Pagoda
Gunung Timur Temple
1.6
km
Jalan Raya Merek
Sipiso Piso Waterfall
1.5
km
Jl. Pemuda No.10 A
Gedung BKS PPS
1.1
km
Jl. Sisingamangaraja
Sri Deli Park
1.2
km
Kesawan
Gedung Kantor Dinas Kebudayaan dan Pariwisata Provinsi Sumatera Utara
1.1
km
Kesawan
Gang Bengkok Old Mosque
1.4
km
Jl. Brigjen Katamso No.118
Meriam Puntung
1.4
km
Museum
The Heritage
1.4
km
Shopping Area
Center Point Mall
1.9
km
Pagoda
Vihara Setia Budi
1.6
km
Shopping Area
Grand Palladium Mall
1.9
km
Museum
State Museum of North Sumatra
2.6
km
Jl. Sisingamangaraja
Taman Teladan
3.0
km
Nearby
Jl. Imam Bonjol J A T I
Taman Ahmad Yani
540 m
Restaurants
Roemah Indonesia Kitchen
1.7
km
Jln. Sawahlunto 14/21
Reviews and Ratings
Feedback from previous guests about their experience.
64%
liked the hotel and would stay again
6.4/10
Nice
Rooms
5.0
Location
7.0
Service
5.4
Dining
5.6
John
United Kingdom,
March
2025
6.4/10
While the location of Medan Ville Hotel is convenient, my stay was marred by recurring issues with room cleanliness and maintenance. The staff were friendly and helpful, but communication barriers and inadequate training hindered the overall experience.
Rooms
5.0
The room was small and had its shortcomings like a broken shower head and no clean towels at times. I also had a rat encounter, which was quite alarming.
Service
5.0
The staff tried their best to assist me, but their limited English and occasional rudeness impacted my experience. They were nice overall, just seemed undertrained.
Location
8.0
This hotel is in a great spot, making it easy to get around the city, which is a major plus.
Dining
6.0
The breakfast was basic but tasty, though it could use more variety.
Facilities
5.0
Amenities like the lobby WiFi were decent, but the room service and overall cleanliness were lacking.
Dick
United Kingdom,
February
2025
5.8/10
My stay at Capital O 2023 Medan Ville Hotel had its pros and cons. The location is great, being close to the airport and attractions, but the rooms are small and a bit outdated. While the free Wi-Fi in the lobby is fast, I faced multiple issues with room maintenance and service. 😕 Overall, it was functional, but improvements are definitely needed.
Rooms
5.0
The room was small and functional, with necessary amenities, but felt dated. I had issues with cleanliness and maintenance, like a busted light and no towels on occasion. The air conditioning did not work properly, and some rooms lacked windows, which was disappointing.
Service
5.0
Reception staff were friendly but struggled with English, making communication frustrating. I often had to deal with the hassle of getting my key card reset. I also experienced delays in responding to maintenance requests.
Location
6.0
The hotel is conveniently located near the airport and a couple of main attractions within walking distance. However, the dining options in the area are quite limited, which can be an inconvenience.
Dining
5.0
Breakfast was included, but the selection was very limited and basic. While the coffee and tea-making facilities were a nice touch, I wished for more variety in the breakfast options.
Facilities
5.0
Free Wi-Fi in the lobby was a plus, as was the presence of a mini refrigerator and TV in the room. However, I felt the facilities could be better maintained and upgraded.
Isabella
United Kingdom,
December
2024
6.8/10
My stay at Capital O 2023 Medan Ville Hotel was quite mixed. The location is fantastic, surrounded by local eateries and just a short drive to major spots like Sun Plaza and the airport. However, I experienced issues with room maintenance that were quite frustrating, from inconsistent housekeeping to having a broken light in my room.
Rooms
5.0
The room was small but functional, equipped with a mini fridge, a television, and coffee-making facilities. However, the cleanliness left a lot to be desired and I had issues with my room being made up, despite pressing the make-up light. I also encountered a rat, which was alarming.
Service
5.0
The staff were generally friendly, but there was a significant language barrier that made communication frustrating at times. I often had to follow up multiple times for repairs, and sometimes received no response at all.
Location
8.0
The hotel's location is definitely a highlight, with plenty of hawker stalls, cafes, and restaurants nearby. It's conveniently close to the airport as well, making it easy to get around Medan. Plus, top attractions are within walking distance, which is a plus.
Dining
6.0
Breakfast offered a limited selection, but I found it enjoyable and satisfying enough. Just don't expect a wide array of choices. The local dining options nearby make up for it.
Facilities
5.0
Wi-Fi in the lobby was quite fast, and basic amenities like toiletries and a fridge in the room were satisfactory. However, the hotel could benefit from better maintenance and attention to detail.
Malcolm
United Kingdom,
December
2024
5.0/10
I had a mixed experience at the hotel. The location is really convenient, but the service could use a serious boost. There were some issues with my room, which took away from my overall enjoyment.
Rooms
5.0
My room was small but functional, equipped with a TV and mini fridge. However, I had trouble with cleanliness as there were times when towels were missing and the room wasn't cleaned even when I requested it.
Service
5.0
The staff was friendly, but the language barrier was frustrating. Simple requests took too long to address, and communication wasn't smooth. I also experienced issues with my key card that became a nuisance.
Location
7.0
The hotel is perfectly located, just a short distance from major spots in Medan, which was super convenient for my travels.
Dining
5.0
Breakfast was pretty basic and nothing to write home about, but it was still tasty enough to start my day.
Facilities
5.0
Amenities were minimal; Wi-Fi was good in the lobby, but my room had a busted light and a few maintenance issues that were never addressed.
Christopher
United Kingdom,
October
2024
5.2/10
I had a functional stay at Capital O 2023 Medan Ville Hotel. While the rooms were adequate, they felt a bit dated, and the lack of maintenance was noticeable. On the brighter side, the breakfast and the lovely staff made the stay more pleasant, despite some inconveniences.
Rooms
5.0
The room was small and functional but definitely dated, and mine didn't have a window, which felt a bit claustrophobic (I would have preferred a double bed instead of twin beds).
Service
7.0
The staff were a highlight of my stay; they were friendly and able to help with my queries (including booking my flights and finding local food). However, their English wasn't always great, which led to some misunderstandings.
Location
6.0
The hotel's location is decent since the top attractions in Medan are within walking distance, but there isn't much else nearby, which limits dining options. It is conveniently close to the airport, though.
Dining
6.0
The complimentary breakfast was basic, tailored more towards being functional than really good, but it was tasty enough (I enjoyed the coffee).
Facilities
5.0
WiFi was available for free in the lobby, and there were basic amenities like coffee and tea-making facilities in the rooms, although I experienced some maintenance issues during my stay.
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